Returns & Exchanges
At SpinCityImports, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. If your purchase isn't the perfect fit, our streamlined process ensures a quick resolution so you can get back to looking your best.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the unworn garments back into their original packaging, ensuring all designer tags and labels remain attached.
- 3.Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
